One bad review can send potential customers running for the hills. But don't worry, you can take control of your online narrative!
Claim and optimize your Google My Business listing the holy grail of local SEO and a key factor in how your business appears in Google searches.
Generate positive reviews-from happy customers - turn your fans into advocates and showcase the best of your business.
Respond effectively to negative reviews- learn how to address concerns professionally and turn unhappy customers into neutral (or even positive) ones.
Monitor your online reputation- stay on top of what people are saying about your business and address any issues promptly.
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